ALL SALES ARE FINAL.
WE ONLY ACCEPT RETURNS ON DEFECTIVE MERCHANDISE.
All sales are final, however we do guarantee all merchandise purchased through Tawzer Dog Videos website against defects. If defective, the merchandise will be replaced at no charge.

All videos are shipped in DVD format unless otherwise specified on the "Check Out Form". The videos are recorded in DVD-R format so be sure your player will play DVD-R before ordering.

Our warranty does not guarantee satisfaction with the content of any material offered on this site.

Please e-mail us if you have any questions.